A Peek Inside Fortiate’s Business Intelligence Platform

By Amit Godbole

When operating a business, you need to consider several aspects. Every business needs to deal with data and an ample amount of it. If it concerns a bank or a financial institution, transaction data circulates across several departments. Therefore, fetching real-time feed from these segregated sources can become challenging while creating a holistic dashboard.

The advent of different technologies and software hosted on several platforms creates an opportunity to build connectors and assemble a bank-wide dashboard. However, to derive intelligence from a dashboard, the business-oriented minds always need more data-carrying additional inputs to make it meaningful. When a new change gets demanded, involving several departments, technologies, and data types, carrying out this change becomes a long-drawn process.

It is where our Business Intelligence Platform comes into the picture. Our domain knowledge helps create a framework that supports the development of one-time connectors – to all types of data in a bank – like databases, text files, PDFs, excel sheets, emails, and software logs.

Having said that, can one dashboard layout support everyone’s business needs? The answer is no! It is why Fortiate has designed a Business Intelligence (BI) platform. It uses our styling and dashboard framework with the drag-and-drop feature, thus creating a unique dashboard from scratch every time. It enables every business to design the look they want for their dashboard. The core data gets fetched from Fortiate’s domain-driven data store.

Fortiate’s Business Intelligence Platform provides a unique feature of semantic search – where a person from the business side can use simple English terms to search transaction data to view and observe to develop new intelligence. Since getting transaction data from the businesses’ technology department can get tricky, the semantic search feature saves time for both departments.

The more intriguing and user-friendly features of the platform is the flexibility it provides for each data type. For instance, every financial product like a credit card, debit card, prepaid card, UPI transactions, or even loan has specific needs on what actionable insight needs to be made available at the fingertips to run it profitably. Fortiate’s BI Dashboard furnishes that flexibility.

It also provides configurable segmentation and clustering capability. However, mere segmentation of the customer base into quadrants may not be helpful unless specific tips get supplied to the consumer concerning that metric. The segmentation and clustering capability of Fortiate’s BI Platform delivers this intelligence.

So, to turn transaction data into actionable intelligence for banks or other financial institutions, you can turn to the Business Intelligence Platform from Fortiate, which configures different metrics to suit your business and manage data better.